Good memories with Maxis 2014-2018

 To be honest, it was a very tough decision to leave Maxis after working there for 4 years, I had plans to continue working there to be a team leader, a trainer or maybe even someone from the tech department at one point. During my first two years with Maxis I thought I was even going to work there forever. Just like how the head of operation previously did. Started as a customer service and ended up all the way to the head of operation.

My Journey with Maxis for the past 4 years(2014-2018) has been amazing and glorious. Even though there had been some rough times but looking back I just want to focus on the good and forget the bad.

(Yes that was me on TV advertisement 2016)

People used to think that working as a customer service the pay must be bad and the work must be hard too. But the thing is throughout my years working in Maxis, I managed to changed lives and put a smile on top people faces and solved many customer issues and problems. I feel good because I made a difference in people's life and that's what really matters the most. Thinking back, I did many silly mistakes and questionable actions too, some due to emotions and some arrogance but I always enjoy working in a role that allows me to help people. Therefore it was hard for me to say Goodbye to Maxis. And to leave Maxis.

I remembered I honestly made a difference not just to the customer's of Maxis but to the lives of my grandma,my cousins, my parents and even my aunties too.

Back then when I was working in Maxis, people say that I was a role model to the other's...Young in my early 20's had no exposure to alcohol, cigarettes,goes to church, respected by many managers and colleagues at work even many girls was interested in me too. And that was a fact haha.But everyone there from the team leader to the the other customer service treated me like a family, they never really just treated me as an employee but as part of their family member.And I remembered loving each one of them very much too treating them like my own brother or sister.We all had 1 thing in common and that is we all just want to help customer so we all stayed with Maxis for many years despite working on a rotational shift and working in Midnight till morning 7am-8am. The team and the people thought me the value of being good and staying good, they always had my backs when the times was tough. And that is the reason why Maxis is so special to me that I never regret working in that company. I honestly cried when i gave the resignation letter to the management because of their decision to shift the goal of the company.

November 2017 with Midnight team Maxis

I remembered during my last day with Maxis I had given each employee in the office 1-2 chocolate gold coin with a total around 180 chocolates gold coins given. Some of the employees even asked me, why did I do it? And the reason I gave them was "Since today is my last day working in Maxis I just really wanted to do 1 last kindness to everyone working there in Maxis before I said goodbye"

 But good things never truly last do they? That's where things changed after I have left Maxis.

April 2018

What Happened in 2017-2018?

Looking back at my previous post, I remembered sharing about all the good news about Maxis. And till this day I still believed there are plenty of good people working there trying to help customers and resolve their issue as well. However I ultimately decided to leave Maxis in 2018 because of some disagreement on some business decisions that has taken place in 2018. 

Most of the employee working in customer service knew who I was back then because of the amount of compliments from customer received. And I really enjoyed receiving those compliments too but I always remembered to stay humble. However during this time I was being transferred to different departs from the Priority service unit to the the midnight team. There's where I met a good friend named Malcolm(which I will get too later on)

May 2017

I remembered I love working in Maxis because of my colleagues and also because the nature of my job which is to help customer with their problems and issues. Which is fundamentally the whole reason why I stayed along there. But when the job requires me to do sales and to hit a higher target I just feel that the whole focus of helping customer was no longer the utmost priority.

It was a very hard decision to leave Maxis, especially because during that time I had to consider what my parents will be thinking about me, how my relatives will think of me and so on so forth. I was scared and terrified during that time because I remembered thinking what if the next job is going to be harder and also what if it dint worked out and I ended up re-applying to work back in Maxis? All those thoughts came to placed to a point I had some sleepless nights as well. But I did it anyway, I applied for a different job.

October 2017

Back to Blogging (After 6 years later)

I know I've been away for the past 6 years without blogging, and I guess the reason why I actually stopped blogging was because I was very much just obsessed with life and just living and was also kinda lazy to blog as well.

Recently I was going out with a girl and she said that she actually googled my name and she saw a bunch of my photos online and a blog about my life and asked "When will I update my blog?" So that actually got me thinking...And I decided maybe I should return to writing about what happened for the past 6 years.

Sorta like my dairy in away but this blog used to have hundreds of viewers to a point advertisers were enquiring if i want to make some money from writing this blog. Those were definitely the good old days.

I had lots of things to talk about but I'm not even sure where to start so I'll start with what happened after my first job and we'll move on from there. :)

 

                                                                Photo taken in 2020

Difficulty Studying(2001-2012) Part 3

Despite everything that my dad did for me, my effort to try to studied just died,
However everything changed when I was in Form 2.
I met this class teacher, a Malay teacher named Miss Puan Hasliza who teaches Mathematics.

Back in my secondary school, my brain just dint want to study, all I want was to just pass and I'm all good.
When this teacher gave math homework, I just dint want to do because I was difficult and all the other boys and girls were afraid of her because she was fierce.
All I wanted to do back then was to just copy other people homework and call it mine.

However, she realized that I was not paying attention in class and dint do her homework too, one day she called my dad and I had receive a really horrible-horrible scolding from my dad.
I remember my dad told me that:

"The teacher scold's you was because she wants you to change, cant you understand something as simple as that!"

And since that day I hated her so much, but what happened next was despite me hating her I still listen to her and paid attention to her in class, how she manage to solve the math questions despite at the beginning the math questions seems tough.
All the classmates in my class was just shocked at how she manage to solve all the math questions that fast but it seems so difficult at first too.

From there, I gave it a chance and started doing it myself too, and I even gave her a chance to teach me by walking to her class table asking her the math questions.

Though that, I realized that by learning how to solve a problem in math, it can also makes us think outside the box and solve real problems in life.

Since then other students were coming towards me and asking me to teach them how to solve this particular math questions and I helped them,
From there I realized that, this is only math, why not put effort into studying other subjects so that I can hopefully teach others too.

From there I remember I live by the phase,
Knowledge is power, it is even more powerful then a sword too if you use it correctly.

And also:-
Hendak seribu daya, tidak seribu dalih.

Difficulty Studying(2001-2012) Part 2

Initially. my education was doing alright when I was 6 years old,

But since then my education was consistently dropping right after my mom bought me a PlayStation 1.

My tadika teacher told my parents, that I am not one of the smartest students there, but 1 good thing about me is that I am hardworking, and the teacher showed my parents that though hard work I can after all get good grades.

Instantly when my mom hears that she was so happy and she purchased for me a PlayStation 1 to keep me encourage to work hard.

But since then my education has been consistently dropping, to a point that I feel that I totally have no mood to study and in my head all I want to do is play video games.

And my mom would used video games as a way to get me to do house chores too.

My dad would bought me all different kinds of exercise books for me to do exercise on, he used to say that, if I want to play video games then I must finish at least 20 questions correctly.

But that method dint work too as I do house chores and I still get to play video games,

And when my parents go groceries shopping, I would sneakily turn on the PlayStation to play video games. 

And when my parents find out I did that, well I get canned by them.

During that time I just dint want to study, no matter how much money my dad has spent on me, because all I want to do is to just play video games.

Difficulties Studying(2001-2012) Part 1

When I was a l little boy, I never liked studying,

I hate the idea of studying and I hate all the homework that I have to do and all those tuition center I have to attend.

My dad used to say this to others that, "Asking you to study is the same as asking you to Die"

As I was never a smart boy to begin with, but I was lucky because I had the privilege to attend to home tuition to be educated after school hours.

But in the beginning, my dad did definitely tried he's best, he used to stick a posters of all the ABCD on the door so that I can memorize my ABCD, but after I can read all my ABCD well, he then ask me to read it backwards from Z onward, and I just cant do it. When my dad was with he's friends, he will tell others too how I cannot read it backwards and how other kids could.

Even until today I still cant do it. 

Back in the early 1990's. I remember I used to cry while doing my homework too,

My mom would hold my hands and guide me to write my ABCD and math too, 

And if I have written it wrong then my mom will scold me, and ask me to re-write until I have gotten in correct.

To a point where I have actually cried on the exercise books and I cant continue.

Even when I was 5 years old, I would sit at the living room alone, when my parents all went up to their bedroom with all the lights closed. I will still continue to do my homework until I have finally gotten it correctly.

My only source of light after 10pm was the reflection of the light from my house stairs, despite that I still have to continue writing.

Bullies in my primary school. (2000-2003)

Yess the primary school's too
Even in primary schools I get bullied in SKBRP(Sekolah Kebangsaan Bukit Rahman Putra)
It started when I first newly join the school when I was unfamiliar with the whole place,
Some of the so called friends would throw stones at my head and some even spit on my face when I am not looking, whether or not they claims it was accidentally or it was purposely done, when they are being questioned by the teacher.


My dad sure did step up for me against those bullies by attending to the school to see those bully himself back then,
The class teacher back then dint do much also, they were just inside of the class to teacher and gotten out once the class was over.

But by far the worst was in 2003 when I was in the last class in my primary school.
During that time, I was with all those naughty Malay and Indian boys that did not wants to study at all, I used to get teased yet again because of my surname Lai and also because of my role as the class monitor when I was in standard 3.


There was a huge amount of pressure being the only Chinese class monitor in class back then,
I remember I used to have to write down the names of the naughty boys and girls who makes a lot of noise in class while the teacher is not present,

But what the teacher did not know was, the person who write the other student names who makes lots of noise will often get bullied by other's because we have written their name inside of that book.
So yet again other students dislike me for doing my role.
Therefore I was consistently being teased in class, to a point where I asked my parents, can I not go to school? As I was getting bullied or can I go to a different school?
But no my parents insist I continue to go to the same school, because it's nearby my house.