Looking back at my previous post, I remembered sharing about all the good news about Maxis. And till this day I still believed there are plenty of good people working there trying to help customers and resolve their issue as well. However I ultimately decided to leave Maxis in 2018 because of some disagreement on some business decisions that has taken place in 2018.
Most of the employee working in customer service knew who I was back then because of the amount of compliments from customer received. And I really enjoyed receiving those compliments too but I always remembered to stay humble. However during this time I was being transferred to different departs from the Priority service unit to the the midnight team. There's where I met a good friend named Malcolm(which I will get too later on)
May 2017
I remembered I love working in Maxis because of my colleagues and also because the nature of my job which is to help customer with their problems and issues. Which is fundamentally the whole reason why I stayed along there. But when the job requires me to do sales and to hit a higher target I just feel that the whole focus of helping customer was no longer the utmost priority.
It was a very hard decision to leave Maxis, especially because during that time I had to consider what my parents will be thinking about me, how my relatives will think of me and so on so forth. I was scared and terrified during that time because I remembered thinking what if the next job is going to be harder and also what if it dint worked out and I ended up re-applying to work back in Maxis? All those thoughts came to placed to a point I had some sleepless nights as well. But I did it anyway, I applied for a different job.
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