Saturday, 19 February 2022

Good memories with Maxis 2014-2018

 To be honest, it was a very tough decision to leave Maxis after working there for 4 years, I had plans to continue working there to be a team leader, a trainer or maybe even someone from the tech department at one point. During my first two years with Maxis I thought I was even going to work there forever. Just like how the head of operation previously did. Started as a customer service and ended up all the way to the head of operation.

My Journey with Maxis for the past 4 years(2014-2018) has been amazing and glorious. Even though there had been some rough times but looking back I just want to focus on the good and forget the bad.















(Yes that was me on TV advertisement 2016)



People used to think that working as a customer service the pay must be bad and the work must be hard too. But the thing is throughout my years working in Maxis, I managed to changed lives and put a smile on top people faces and solved many customer issues and problems. I feel good because I made a difference in people's life and that's what really matters the most. Thinking back, I did many silly mistakes and questionable actions too, some due to emotions and some arrogance but I always enjoy working in a role that allows me to help people. Therefore it was hard for me to say Goodbye to Maxis. And to leave Maxis.


I remembered I honestly made a difference not just to the customer's of Maxis but to the lives of my grandma,my cousins, my parents and even my aunties too.


Back then when I was working in Maxis, people say that I was a role model to the other's...Young in my early 20's had no exposure to alcohol, cigarettes,goes to church, respected by many managers and colleagues at work even many girls was interested in me too. And that was a fact haha.But everyone there from the team leader to the the other customer service treated me like a family, they never really just treated me as an employee but as part of their family member.And I remembered loving each one of them very much too treating them like my own brother or sister.We all had 1 thing in common and that is we all just want to help customer so we all stayed with Maxis for many years despite working on a rotational shift and working in Midnight till morning 7am-8am. The team and the people thought me the value of being good and staying good, they always had my backs when the times was tough. And that is the reason why Maxis is so special to me that I never regret working in that company. I honestly cried when i gave the resignation letter to the management because of their decision to shift the goal of the company.
November 2017 with Midnight team Maxis

I remembered during my last day with Maxis I had given each employee in the office 1-2 chocolate gold coin with a total around 180 chocolates gold coins given. Some of the employees even asked me, why did I do it? And the reason I gave them was "Since today is my last day working in Maxis I just really wanted to do 1 last kindness to everyone working there in Maxis before I said goodbye"





 But good things never truly last do they? That's where things changed after I have left Maxis.

April 2018

What Happened in 2017-2018?

Looking back at my previous post, I remembered sharing about all the good news about Maxis. And till this day I still believed there are plenty of good people working there trying to help customers and resolve their issue as well. However I ultimately decided to leave Maxis in 2018 because of some disagreement on some business decisions that has taken place in 2018. 

Most of the employee working in customer service knew who I was back then because of the amount of compliments from customer received. And I really enjoyed receiving those compliments too but I always remembered to stay humble. However during this time I was being transferred to different departs from the Priority service unit to the the midnight team. There's where I met a good friend named Malcolm(which I will get too later on)

May 2017

I remembered I love working in Maxis because of my colleagues and also because the nature of my job which is to help customer with their problems and issues. Which is fundamentally the whole reason why I stayed along there. But when the job requires me to do sales and to hit a higher target I just feel that the whole focus of helping customer was no longer the utmost priority.



It was a very hard decision to leave Maxis, especially because during that time I had to consider what my parents will be thinking about me, how my relatives will think of me and so on so forth. I was scared and terrified during that time because I remembered thinking what if the next job is going to be harder and also what if it dint worked out and I ended up re-applying to work back in Maxis? All those thoughts came to placed to a point I had some sleepless nights as well. But I did it anyway, I applied for a different job.

October 2017



Friday, 18 February 2022

Back to Blogging (After 6 years later)

I know I've been away for the past 6 years without blogging, and I guess the reason why I actually stopped blogging was because I was very much just obsessed with life and just living and was also kinda lazy to blog as well.

Recently I was going out with a girl and she said that she actually googled my name and she saw a bunch of my photos online and a blog about my life and asked "When will I update my blog?" So that actually got me thinking...And I decided maybe I should return to writing about what happened for the past 6 years.




Sorta like my dairy in away but this blog used to have hundreds of viewers to a point advertisers were enquiring if i want to make some money from writing this blog. Those were definitely the good old days.

I had lots of things to talk about but I'm not even sure where to start so I'll start with what happened after my first job and we'll move on from there. :)



 
                                                                Photo taken in 2020